Return and Refund Policy

At WH Books, customer satisfaction is our priority. We understand that sometimes a purchase may not go as planned. Please review our refund policy carefully before making a purchase.

Eligibility for Refunds We offer refunds for e-book purchases under the following conditions:

  1. Refund Window: Refund requests must be made within 7 days of the original purchase date.

  2. Non-Downloaded E-Books: If the e-book has not been downloaded, you are eligible for a full refund.

  3. Downloaded E-Books: Once an e-book has been downloaded at least once, it is non-refundable due to the digital nature of the product.

How to Request a Refund To initiate a refund request, please contact our customer support team at:

Please include your order number and the reason for your refund request.

Processing Time Once your refund request is reviewed and approved, the refund will be processed within 5-10 business days to the original payment method. Please note that processing times may vary depending on your financial institution.

Exceptions & Disputes

  • Refunds will not be granted for e-books that have been downloaded.

  • If you experience technical issues with downloading or accessing your e-book, please contact customer support for assistance.

Legal Compliance This refund policy complies with U.S. digital goods consumer protection laws and aligns with fair business practices. By making a purchase, you agree to this refund policy.

For any further questions, please contact us at support@whbooks.com.